Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.atelierszen.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view and what websites or search terms referred you to the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them see our Cookie Policy.
  • “Log files” track actions occurring on the Site and collect data including your IP address browser type Internet service provider referring/exit pages and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site we collect certain information from you including your name billing address shipping address payment information (including credit card numbers) email address and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information arranging for shipping and providing you with invoices and/or order confirmations). Additionally we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • When in line with preferences you have shared with us provide you with information relating to our products or services.

We use Device Information that we collect to help us screen for potential risk and fraud (in particular your IP address) more generally improve optimize our Site (for example by generating analytics about how our customers browse interact with Site).

Sharing Your Personal Information

We share Personal Information third parties help us use Personal Information as described above. For example we use Webflow to host our website and Stripe to process payments. Both Webflow and Stripe may also use your Personal Information in accordance with their own privacy policies.

We do not share your Personal Information with third parties for advertising purposes.

Finally we may also share your Personal Information to comply with applicable laws and regulations to respond to a subpoena search warrant or other lawful request for information we receive or to otherwise protect our rights.

Your Rights

If you are a European resident you have the right to access personal information we hold about you and to ask that your personal information be corrected updated or deleted. If you would like to exercise this right please contact us through the contact information below.

Additionally if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site) or otherwise to pursue our legitimate business interests listed above. Additionally please note that your information will be transferred outside of Europe including Canada United States.

Data Retention

When you place an order through the Site we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect for example changes our practices or other operational legal regulatory reasons.

Contact Us

For more information about our privacy practices if have questions or if would like make complaint please contact us by e-mail at gabi(at)atelierszen.com